Jan 1, 2023

IQOS Chinese New Year 2023 Promotional Campaign – Terms and Conditions & Frequently Asked Questions

1. What is this IQOS Chinese New Year 2023 Promotion about?

During this IQOS Chinese New Year 2023 Promotion period, you can purchase IQOS Originals DUO with special price at RM268 (RSP: RM299) and lil SOLID 2.0 with special price at RM88 (RSP: RM99). You can also redeem an exclusive IQOS angpow packet (8 pieces in a packet) for every purchase of a Kit (IQOS or lil) or Accessories (IQOS or lil), while stocks last.

For those who purchase the IQOS Originals DUO Kit in IQOS Authorised Centres, you are eligible to redeem one IQOS accessory either an IQOS Cap (RSP: RM50) or an IQOS Door (from RSP: RM40), colours based on availability, while stocks last.

 

2. Who is eligible for this IQOS Chinese New Year 2023 Promotion?

The IQOS Chinese New Year 2023 Promotion is open to all nicotine users residing in Malaysia who are 18 years old or over who would otherwise continue to smoke. The purchased device should be registered to you.

 

3. Can I purchase multiple devices?

This will subject to the respective channels. You may find out more from the retail staff.

 

4. What is the duration of the IQOS Chinese New Year 2023 Promotion?
IQOS Authorised Centre, IQOS.com, Customer Support, eMP (Lazada, Shopee, PGM Mall), General Trade, Pods & Tobacco

This promotion will run from 1st January 2023 to 5th February 2023 (both dates inclusive) unless extended or shortened, while the allocated stocks last without need for any prior notice.

 

MyNews, 7-Eleven, Family Mart, KK Mart, Petronas, BHP

This promotion will run from 1st January 2023 to 31st January 2023 (both dates inclusive) unless extended or shortened, while the allocated stocks last without need for any prior notice.

 

5. Is IQOS Chinese New Year 2023 Promotion stackable with any other ongoing programs?

No, this promotion is not stackable with any on-going programs (for example: Leads Incentive, Referral Program, DUO Upgrade Program or PMI&U GS Registration Incentives).

 

6. How do I purchase IQOS Originals DUO or lil SOLID 2.0 during this IQOS Chinese New Year 2023?

To purchase IQOS Originals DUO or lil SOLID 2.0, you can locate our stores by searching for “IQOS Authorised Centre” on Google. Alternatively, you can also purchase the device through Lazada, Shopee or PG Mall store “IQOS Authorised Store Malaysia” and IQOS Care Team hotline at 1800-88-3858 and it will be delivered directly to you via contactless delivery upon confirmation of the payment. You may also purchase through selected Convenience Stores and General Trade outlets.

 

7. If I refer my friend to purchase a device during this IQOS Chinese New Year 2023 Promotion through the ‘Referral Program’, what will I be entitled to if my referee purchases and registers his/her device?

As a referrer, once your referee has purchased and registered his/her IQOS Original DUO Kit or lil SOLID 2.0 Kit, you will be entitled to an IQOS Voucher worth 10% of RM299 for the first 2 successful referrals who purchase IQOS Original DUO Kit or IQOS Voucher worth 10% of RM99 for the first 2 successful referrals who purchase of lil SOLID 2.0 Kit. For the 3rd to 10th successful referral, you are entitled to Touch ‘n Go eWallet reload PIN for the same value instead of an IQOS voucher.

Please take note that the incentives for the Referral Program are subject to change without prior notification. Kindly refer to the T&C of Referral Program for more information.

 

8. If I refer my friend to purchase a device during this IQOS Chinese New Year 2023 Promotion, what will my friend be entitled to if he/she purchases and registers his/her device?

Your friend will be entitled to purchase the IQOS Originals DUO with special price at RM268 (RSP: RM299) and lil SOLID 2.0 with special price at RM88 (RSP: RM99).

 

9. If my friend/family member cannot come in person to the store but he/she is interested to purchase a device during this IQOS Chinese New Year 2023 Promotion, am I allowed to purchase on their behalf?

Yes, you are entitled to purchase at promo price without registration (subject to limits per person). Alternatively, your friend/family member can place order remotely and perform remote registration process by contacting Customer Care through phone, email or chat.

 

10. I received an IQOS Voucher/Lazada Voucher, can I use the voucher to purchase a new IQOS Originals DUO or lil SOLID 2.0 during this IQOS Chinese New Year 2023 Promotion?

You are allowed to use your voucher as long as you adhere to the Terms & Conditions of that voucher.

Example: If you received an IQOS Birthday Voucher/90 Days with IQOS Voucher/MGM GF Voucher, then you are allowed to use the voucher during this promotion period.

 

11. Where can I find out more information about this IQOS Chinese New Year 2023 Promotion?

You may contact our IQOS Care Team hotline at 1800-88-3858 or reach us via our Live Chat agents at Iqos.com for more information. Our hotline operates from 07:00AM to 22:00PM daily.

 

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IQOS Chinese New Year 2023 Telegram Campaign – Terms and Conditions & Frequently Asked Questions

1. What is this IQOS Chinese New Year 2023 Telegram Campaign about?

Campaign announcement will be made on the “IQOS Malaysia (Official)” Telegram channel and/or the “Discover IQOS Malaysia (Official)” Telegram channel. During this IQOS Chinese New Year 2023 Telegram Campaign period, the subscribers from the abovementioned channels are entitled to redeem one (1) set of an exclusive IQOS angpow packet (8 pieces in a set) at any IQOS Authorised Centre. If the Telegram channel subscriber has redeemed the exclusive IQOS angpow packet for the purchase of a Kit (IQOS or lil) or Accessories (IQOS or lil), the subscriber is still eligible to redeem an additional one (1) set of an exclusive IQOS angpow packet, while stocks last.

Please take note that the redemption of one (1) set of IQOS angpow packet is restricted to a single redemption per subscriber only.

 

2. Who is eligible for this IQOS Chinese New Year 2023 Telegram Campaign?

The IQOS Chinese New Year 2023 Telegram Campaign is open to all Telegram subscribers who are subscribing either one of these channels: “IQOS Malaysia (Official)” Telegram channel or “Discover IQOS Malaysia (Official)” Telegram channel. For redemption, the subscribers are required to present to the authorized staff at the IQOS Authorized Centre that the subscribers are currently subscribing to either “IQOS Malaysia (Official)” Telegram channel or “Discover IQOS Malaysia (Official)” Telegram channel.

 

3. How to subscribe/join the “IQOS Malaysia (Official)” Telegram channel or the “Discover IQOS Malaysia (Official)” Telegram channel?

These are the steps prior to subscribing to either channel:

a. Search for @IQOSMYAgeBot or @DiscoverIQOSMYAgeBot to join the channel.
b. Verify that you are 18 years old or over by agreeing to our Terms of Use and Privacy Notice.
c. Verify that you are currently a registered IQOS user by verifying your phone number.
d. After being verified, click “Go to Channel” to be directed to our channel and click “Join”.

 

4. What is the duration of the IQOS Chinese New Year 2023 Telegram Campaign?

This campaign will run from 1st January 2023 to 5th February 2023 (both dates inclusive) unless extended or shortened, without any prior notice given by the campaign’s organizer and subject to stocks’ availability.

 

5. Is IQOS Chinese New Year 2023 Telegram Campaign stackable with any other ongoing programs?

Yes, this campaign is stackable with any on-going IQOS angpow packet redemption programs.

 

6. Where can I find more information about the IQOS Chinese New Year 2023 Telegram Campaign?

For more information about the IQOS Chinese New Year 2023 Telegram Campaign, you may visit the IQOS Authorised Centre. You may also find the nearest IQOS Authorised Centre on https://malaysia.iqos.com/en/store-locator. Alternatively, you may also contact IQOS Care Team hotline at 1800-88-3858 for more information.