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Safety Warnings & Instructions

 

Tobacco and Nicotine

 

  • Tobacco sticks used with IQOSTM, with lilTM devices, contain nicotine, which is addictive.
  • IQOS and lil are not risk-free. The best way to reduce tobacco- and nicotine-related health risks is to quit tobacco and nicotine use altogether.
  • Some users of nicotine-containing products may experience abdominal pain, chest pain, choking sensation, cough, difficulty breathing, dizziness, dry mouth, dry throat, gingivitis, headache, malaise, nasal stuffiness, nausea, mouth irritation, palpitations, throat irritation, and vomiting.
  • Nicotine-containing products should not be used by people who have or are at risk of heart disease, are diabetic, are epileptic, or are experiencing seizures.
  • Nicotine-containing products should not be used during pregnancy or while breast-feeding. If you are pregnant, breast-feeding, or think you may be pregnant, you should quit tobacco and nicotine use altogether.
  • Stopping smoking or switching to IQOS or lil and their respective tobacco sticks, or other nicotine-containing products may require the adjustment of the dosing of certain medicines (e.g. theophylline, clozapine, ropinirole).
  • If you have questions about whether you should use IQOS or lil given an existing health condition, consult a health care professional.

 

Use of tobacco sticks

  • Only use:
    • ✓ IQOS 3 DUO™ or earlier generation devices with tobacco sticks designed for IQOS,
      ✓ IQOS ILUMA™ with SMARTCORE STICKS™ designed for IQOS ILUMA.
      ✓ lil SOLID 2.0™ with tobacco sticks designed for lil.
      ✓ lil SOLID Ez™ with tobacco sticks designed for lil SOLID™.
      ✓ lil HYBRID™ with tobacco sticks designed for lil HYBRID™. 
  • Never use IQOS or lil devices with a cigarette or similar products. Doing so may cause injury.
  • Do not modify tobacco sticks in any way or add any substance to tobacco sticks. Doing so may result in injury.

 

Prior to use of a product, users should read the full Safety Warnings & Instructions, which contain important safety information about the use of the product.

Safety Warnings & Instructions for IQOS 3 DUO

Safety Warnings & Instructions for IQOS ILUMA Prime

Safety Warnings & Instructions for IQOS ILUMA

Safety Warnings & Instructions for IQOS ILUMA ONE

Safety Warnings & Instructions for lil SOLID 2.0

Safety Warnings & Instructions for lil SOLID Ez

 

Battery Degradation

 

IQOS and lil devices, including holders, contain a lithium-ion battery. The lithium-ion battery in the devices is a consumable component that degrades with usage and age. This is a natural process common to all rechargeable lithium-ion batteries. As the battery ages, the active ingredients inside the battery become less capable of retaining energy, resulting in a permanent decrease in maximum battery capacity and usable energy. In addition, the active ingredients become less effective in delivering energy, resulting in a decrease of the battery’s ability to provide sufficient power for electronic device components to operate. As a result, where relevant, the duration of experience may appear to be shorter, the number of puffs or experiences with one full charge may appear to be fewer, the second consecutive use might be shorter or missing, or some device features, such as autostart or double tap for the IQOS ILUMA holder may not perform. 

 

The battery is a chemical system that requires certain temperature ranges during charge and discharge to work optimally and minimize battery capacity degradation over its lifetime. Although your device has a specific operating range within which the device will function, operating at the extreme ends of this range will degrade your battery faster. Your device comes with customized software to control the charging parameters in order to maximize the life of your device. These algorithms can support the longevity of your battery life, but they can still never fully mitigate the normal aging mechanisms of lithium batteries. High and low temperature operation of your device will accelerate the natural degradation of your battery. Even if you do not use your device the batteries contain chemical systems which can still degrade over time. In order to slow the battery degradation process, we recommend charging your device within the recommended temperature zone, not keeping it discharged for long periods of time and using the charging cables and power adaptors that come together with the device as per the user guides. 

 

You will find consumer communication around the website and in other touchpoints that come from the following sources for IQOS products:

IQOS produces on average 95% lower levels of harmful chemicals compared to cigarettes.*

IMPORTANT INFORMATION: It does not necessarily equal a 95% reduction in risk. IQOS is not risk-free. It delivers nicotine, which is addictive.

*"95% less" represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette (3R4F)
 

IQOS produces significantly lower levels of harmful chemicals compared to cigarettes.*

IMPORTANT INFORMATION: IQOS is not risk-free

*Source: Average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette.
 

CIGARETTES PRODUCE TAR  -  IQOS DOESN’T

Tar is the residue from smoke after a cigarette is burned. IQOS does not produce tar because it heats tobacco instead of burning it. It generates an aerosol residue that is fundamentally different from tar and consists of significantly lower levels of harmful chemicals.* Switching completely to IQOS is less harmful than continuing to smoke.**

IMPORTANT INFORMATION: The absence of tar does not mean that IQOS is risk-free. IQOS provides nicotine which is addictive.

* Average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to cigarette smoke.

** Source: Based on the totality of evidence available for IQOS in comparison with continuing to smoke.
 


You will find consumer communication around the website and in other touchpoints that come from the following sources for lil products:

lil devices produces significantly lower levels of harmful chemicals compared to cigarettes.*

IMPORTANT INFORMATION: lil devices are not risk-free.

* Average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette.
 

lil devices produces on average 95% lower levels of harmful chemicals compared to cigarettes.*

IMPORTANT INFORMATION: It does not necessarily equal a 95% reduction in risk. lil devices are not risk-free.

* “95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette.


You will find consumer communication around the website and in other touchpoints that come from the following sources for IQOS and lil products together:

IQOS and lil devices produces on average around 95% lower levels of harmful chemicals compared to cigarettes.*

IMPORTANT INFORMATION: It does not necessarily equal a 95% reduction in risk. IQOS and lil devices are not risk-free.

*“95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette.
 

IQOS and lil devices produce significantly lower levels of harmful chemicals compared to cigarettes.*

IMPORTANT INFORMATION: IQOS and lil devices are not risk-free.

*Average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette.

 

Please read more on important information in FAQ here.