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Frequently Asked Questions
How can I receive support from IQOS team?
We constantly strive to provide the best support to all our customers.
Please, contact our Customer Care:
- By phone: 1800-88-3858 (every day from 9:00 A.M. to 6:00 P.M.)
- By Social Media (Facebook IQOS): IQOS Customer Care (every day from 9:00 A.M. to 6:00 P.M.)
- By email: [email protected]
- Other channels: IQOS Authorised Centres