What is IQOS?
Heated tobacco, real progress
We move forward, we IQOS
Discover the science
Explore products and buy

Meet the new IQOS Originals DUO
Learn about its HeatControl Technology and new vibrant colours.

Simple means easy
lil SOLID 2.0 is an all-in-one heated tobacco device.

Meet the new IQOS Originals DUO
Learn about its HeatControl Technology and new vibrant colours.
What is IQOS?
What is IQOS?
Heated tobacco, real progress
We move forward, we IQOS
Discover the science

Discover the new IQOS ORIGINALS DUO
2 back-to-back uses & new, vibrant colours. Learn more.
IQOS 3 Multi
What is the optimal IQOS device functioning temperature?
IQOS 3 MULTI is designed to work in a wide range of temperatures, but tobacco stick tastes best when the device is used between 0℃ and 50℃.
What do the lights on my IOQS 3 Multi mean?
Any white light indicates that the device performs various operations, like charging, re-initialization, ready to use, fully charged etc.
Any red light indicates that there is a device error or device operates outside its operating temperature (0 - 50°C).
Please, perform a reset of your device and try again.
You can easily reset your IQOS 3 Multi device by pressing and holding the Button for 10 seconds and then releasing.
Still no luck? Please contact Customer Care 1800-88-3858 or visit Facebook IQOS Customer Care page or ask for assistance at the nearest IQOS Care Center.
What do device vibrations mean?
IQOS 3 Multi vibrations are activated in the following situations:
- At the start of the heating (once you press the Button to start) - one vibration
- When the device is ready to be used - two vibrations
- When the experience is nearly complete (30 seconds prior the end of the session) - two vibrations
How long does it take to fully charge the device?
It takes approximately 75 minutes to fully charge the IQOS 3 Multi from an electrical outlet. Only charge IQOS 3 Multi device using supplied AC Power Adaptor and USB cable.
What is the optimal IQOS device functioning temperature?
IQOS 3 MULTI is designed to work in a wide range of temperatures, but tobacco stick tastes best when the device is used between 0℃ and 50℃.
What do the lights on my IOQS 3 Multi mean?
Any white light indicates that the device performs various operations, like charging, re-initialization, ready to use, fully charged etc.
Any red light indicates that there is a device error or device operates outside its operating temperature (0 - 50°C).
Please, perform a reset of your device and try again.
You can easily reset your IQOS 3 Multi device by pressing and holding the Button for 10 seconds and then releasing.
Still no luck? Please contact Customer Care 1800-88-3858 or visit Facebook IQOS Customer Care page or ask for assistance at the nearest IQOS Care Center.
What do device vibrations mean?
IQOS 3 Multi vibrations are activated in the following situations:
- At the start of the heating (once you press the Button to start) - one vibration
- When the device is ready to be used - two vibrations
- When the experience is nearly complete (30 seconds prior the end of the session) - two vibrations
How long does it take to fully charge the device?
It takes approximately 75 minutes to fully charge the IQOS 3 Multi from an electrical outlet. Only charge IQOS 3 Multi device using supplied AC Power Adaptor and USB cable.