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Your first steps with IQOS ILUMA ONE

Follow this guide to learn all about your new IQOS ILUMA ONE: How to use, maintain and charge your device to make the most of your experience.

Get started with your new IQOS ILUMA ONE with a few easy steps

1. Tap the button on your IQOS ILUMA ONE to check your battery level. If the level is low then charge the device with the power adaptor that comes together with the device. If the battery is completely discharged, it can take up to 90 minutes.

2. By pressing the button for four seconds you can turn the device ON/OFF.

3. Slide the cap to open and gently insert a SMARTCORE stick to the line on filter with filter facing outside as seen in the video. Press the button for at least 1 second until IQOS ILUMA ONE vibrates and Status Light(s) pulse(s). Keep the SMARTCORE stick in position during the preheating. Start using once IQOS ILUMA ONE vibrates and Status lights stay fixed.

4. When you feel another vibration and only one Light pulsing white, your IQOS time is nearly up (30 sec or 2 puffs remaining). Take out the SMARTCORE stick and slide to close the cap.

Good to know:
- During use, the experience will stop if the SMARTCORE stick is removed from your IQOS ILUMA ONE.
- The IQOS ILUMA ONE will stop if the ambiant temperature is out of range (0℃⁓40℃). If so, all lights blink twice in white and then switch off. 

Disclaimer: The 2-pin Power Adapter shown in the video is for illustration purposes only. Users who purchased the device kit in Malaysia will receive a 3-pin Power Adapter.

Charging your IQOS ILUMA ONE

1. Tap the button on your IQOS ILUMA ONE to check the battery level. If the bottom of the light strip blinks yellow, this means the battery is low on charge. 
2. Charge the IQOS ILUMA ONE with the power adaptor that comes together with the device. For a full charge, plug the device for at least 75 minutes. When full, all lights will stay solid white and then turn off.

Disclaimer: The 2-pin Power Adapter shown in the video is for illustration purposes only. Users who purchased the device kit in Malaysia will receive a 3-pin Power Adapter.

IQOS ILUMA ONE usage tips

Inserting SMARTCORE sticks

Make sure you only use SMARTCORE sticks with your IQOS ILUMA ONE. They are single use so ensure you do not reinsert a used one. 

Keeping battery power

Charging your IQOS ILUMA ONE on a daily basis is the best way to ensure you can always enjoy your IQOS. Always charge the IQOS ILUMA ONE with the manufacturer-approved power adaptor.

IQOS ILUMA™ is designed to be used only with SMARTCORE STICKS™. Do not use IQOS ILUMA™ and SMARTCORE STICKS™ with previous IQOS™ generations or lil, as this may cause damage to your device. See Important information.

IQOS ILUMA ONE User Guide

Our IQOS ILUMA ONE User Guide will let you deep dive into how your device works and how to use it.

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