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lil SOLID Complete Service | Hero Banner | IQOS Malaysia lil SOLID Complete Service | Hero Banner | IQOS Malaysia
Get the best possible lil SOLID experience

and extend the life of your device with our free Complete service in-store.​

lil SOLID Complete Service | Banner | IQOS Malaysia lil SOLID Complete Service | Banner | IQOS Malaysia
What your Complete service includes:​
Complete Service Before/After testing lil
Before/After testing

Your device aerosol flow will be tested before and after the service to show you the improvement.

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Complete Service Before/After testing lil
lil SOLID Complete Service | Hero Banner | IQOS Malaysia
Professional cleaning​

We’ll clean your lil SOLID including the heating pin and the cap, remove any tobacco residue to improve the airflow and aerosol passage for an optimal experience.

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lil SOLID Complete Service | Visual | IQOS Malaysia
Complete Service Firmware update lil
Firmware update

We’ll give your lil SOLID device a professional check-up to make sure it’s running as it should be, with a firmware upgrade if it is needed.

Visit us for a Complete service now in-store.

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Complete Service Firmware update lil
Taking care of your lil SOLID is easy.​

It is recommended to clean your device after every 20 uses. With regular cleaning, firmware updates and support from our team – your lil SOLID can last longer.

How-to clean
Got a question?
Find the answer in our FAQs.
FAQs

Something we haven’t covered?
There are several ways you can reach us.

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Live chat

Chat with our IQOS experts in real time. Available every day from 7am to 10pm. Just drop them a message and they’ll say hello within seconds.

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Email

Write to us. Our inbox is never too full.

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Phone Call

Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to our IQOS expert.

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