![Complete Service | Hero Banner | IQOS Malaysia](/sites/g/files/sneuze231/files/2022-11/Top%20Banner-%20Desktop%201440px%20x%20400px%20-%20Free%20maintenance%20-%20EN.png)
![Complete Service | Hero Banner | IQOS Malaysia](/sites/g/files/sneuze231/files/2022-11/Top%20Banner-%20Mobile%20375px%20x%20300px%20-%20Free%20maintenance.png)
and extend the life of your device with our free Complete service in-store.
![Complete Service | Banner | IQOS Malaysia](/sites/g/files/sneuze231/files/2022-11/Top%20Banner-%20Desktop%201440px%20x%20400px%20-%20Benefits%20of%20Complete%20service%20-%20EN.png)
![Complete Service | Banner | IQOS Malaysia](/sites/g/files/sneuze231/files/2022-11/Top%20Banner-%20Mobile%20375px%20x%20300px%20-%20Benefits%20of%20Complete%20service.png)
![Complete Service Before/After testing](/sites/g/files/sneuze231/files/2023-07/complete-service-tile-1.png)
Your device aerosol flow will be tested before and after the service to show you the improvement.
![Complete Service Before/After testing](/sites/g/files/sneuze231/files/2023-07/complete-service-tile-1.png)
![Complete Service Professional cleaning](/sites/g/files/sneuze231/files/2023-07/complete-service-tile-2.png)
We’ll clean your IQOS device charger and holder including the blade and the cap, remove any tobacco residue to improve the airflow and heating process for an optimal experience.
![Complete Service Professional cleaning](/sites/g/files/sneuze231/files/2023-07/complete-service-tile-2.png)
![Complete Service Firmware upgrade](/sites/g/files/sneuze231/files/2023-07/complete-service-tile-3.png)
We’ll give your IQOS device a professional check-up to make sure it’s running as it should be, with a firmware upgrade if it is needed.
Visit us for a Complete service now in-store.
![Complete Service Firmware upgrade](/sites/g/files/sneuze231/files/2023-07/complete-service-tile-3.png)
Something we haven’t covered?
There are several ways you can reach us.
Use our live chat
Chat to our personal coaches in real time. They’re available every day from 7am to 10pm. Just give them a message and they’ll say hello within seconds.
Give us a ring
Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.