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Welcome to IQOS lil SOLID 2.0 Care

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IQOS ORIGINALS DUO
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IQOS 3
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IQOS 3 MULTI
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IQOS 2.4 PLUS
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IQOS 2.4
Lil SOLID 2.0 Lil SOLID 2.0

lil SOLID 2.0

First Steps

Using lil SOLID 2.0 is easy. Learn how to use, clean, and charge your lil SOLID 2.0, and find quick tips.

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Rapid Replacement

If you are entitled for a replacement, with our rapid replacement service you won't have to wait too long for a new device to arrive or even leave your home.

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Complete service:​ Professional device care

Get a full professional maintenance for your lil SOLID at any IQOS store.​

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Got a question?
Find the answer in our FAQs.
FAQs

Something we haven’t covered?
There are several ways you can reach us.

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Use our live chat

Chat to our coaches in real time. They’re available every day from 7am – 10pm. Just give them a message and they’ll say hello within seconds.

Let's chat
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Send us a mail

Write to us. Our inbox is never too full.

Email us
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Give us a ring

Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.

Get in touch