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Care you can count on.

IQOS Iluma Prime IQOS ILUMA PRIME.

Newer Devices
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IQOS 3
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IQOS 3 MULTI
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IQOS 2.4 PLUS
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IQOS 2.4
Lil SOLID 2.0 Lil SOLID 2.0

lil SOLID 2.0

First Steps

Using lil SOLID 2.0 is easy. Learn how to use, clean, and charge your lil SOLID 2.0 for the best smoke-free experience.

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Rapid Replacement

If you are entitled for a replacement, with our rapid replacement service you won't have to wait too long for a new device to arrive or even leave your home.

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Complete service:​ Professional device care

Get a full professional maintenance for your lil SOLID 2.0 at any IQOS store.

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Got a question?
Find the answer in our FAQs.
FAQs

Something we haven’t covered?
There are several ways you can reach us.

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Live chat

Chat with our IQOS experts in real time. Available every day from 9am to 6pm. Just drop them a message and they’ll say hello within seconds.

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Email

Write to us. Our inbox is never too full.

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Phone Call

Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to our IQOS expert.

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